We make contact
We speak with you and (with their agreement) the person needing care, usually within one working day.
Make a Referral
Refer a family member, patient or client for care, for families, health professionals and social care teams.
Referrals
Refer someone who needs care
This form is for anyone referring another person for care at home: family members, friends and neighbours, GPs and practice staff, district nurses, hospital discharge teams and social workers.
- Families: tell us about your relative, we’ll handle everything gently from there
- Professionals: we respond promptly and can assess quickly for discharge-critical cases
- Flexecare staff: you can also use this form to refer someone you’re concerned about
Consent matters. Wherever possible, please make the referral with the knowledge and agreement of the person needing care. We’ll always involve them fully and respect their choices from first contact.
Prefer the phone? Call 01772 369045, referrals are welcome by phone during office hours.
Referral form
Your details, then theirs, two minutes in total.
Thank you
We’ve received the referral and will take it from here, gently.
Prefer the phone? Call 01772 369045.
What happens next
After you refer
Free assessment
A senior carer visits to understand needs and design a personalised plan, with family or professionals involved as appropriate.
Care begins
Once the plan is approved, matched care staff are introduced and care starts, with updates to whoever should be kept informed.
Ready to talk about care?
Speak to our Preston team about support at home, from 30-minute visits to full live-in care. Your assessment is free, friendly and carries no obligation.