Terms & Conditions

Last updated: August 2026

1. About these terms

These terms govern your use of the Flexecare website. By using the site you accept them. They cover the website only, care services and staffing supply are governed by separate written agreements provided before services begin.

The website is operated by Flexecare, 87 Ribbleton Avenue, Ribbleton, Preston, PR2 6DA.

2. Information, not advice

Content on this site, including guides on care, costs and funding, is general information written in good faith, not personalised financial, legal or medical advice. Figures such as funding thresholds can change; always verify current details with the relevant authority before making decisions.

3. No medical emergencies

This website and our enquiry forms are not monitored for emergencies. In a medical emergency call 999. For urgent care matters relating to existing Flexecare clients, call 01772 369045.

4. Intellectual property

The content, design and branding of this site belong to Flexecare or are used with permission. You may print or save pages for personal, non-commercial use; any other reproduction requires our written consent.

5. Acceptable use

You agree not to misuse the site, including attempting to gain unauthorised access, submitting false or malicious enquiries, or using our forms to send spam.

6. Liability

We take care to keep the site accurate and available, but provide it “as is” without warranties. To the extent permitted by law, we are not liable for loss arising from reliance on website content or from interruptions to its availability. Nothing in these terms limits liability that cannot lawfully be limited.

7. Links to other sites

Links to third-party websites are provided for convenience; we are not responsible for their content or policies.

8. Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.